Rental
conditions
Collision Damage Waiver (CDW)
This means your liability for damage caused to the rental vehicle is
relinquished if it is involved in a collision. The waiver is limited
to a certain amount and often excludes glass (windows etc.), tyres
and any towing. The waiver usually carries an excess/deductible of a
certain amount; this means that the renter will be liable for a
certain amount e.g. In France the amount for some vehicles is
€450.
Vehicle Theft Waiver
This removes or reduces the renter’s liability for the attempted
theft or theft of the rented vehicle. The waiver may carry an
excess/deductible amount, which means that the renter will be liable
for a certain amount of the value of the vehicle damaged or stolen,
for example up to first £2,000 of the damage.
SAFETY TIP: KJB CarHire recommends that you remove the identifying
tag that is usually on the key ring of the vehicle and store it
safely elsewhere.
If the vehicle is stolen and the renter cannot return the key i.e.
the renter was negligent and left the key in a prominent and
vulnerable location, the renter may be liable for the full cost of
the vehicle.
Liability Insurance
Every country has a minimum amount of insurance needed for someone
to be permitted to drive. This covers the renter’s liability for any
damage caused to other people and⁄or other people’s property. It is
usually limited to a maximum of €1,000,000. The insurance is limited
and there may be excess i.e. you may be liable for any amount over
and above the value of the insurance.
Premium Location/Airport Fee
These are fees charged at some locations to cover the costs of
services in the location.
VAT Local Tax
This is a tax applied by the government on car rental and the
percentage (%) varies from country to country.
Road Fund Tax / VLF
This is a charge applied by rental companies to cover the cost of
vehicle licensing.
Unlimited Mileage
Unlimited mileage is included in our rates. Many other companies
charge this for accelerated vehicle depreciation.
Break Down Assist
All the vehicle suppliers have national assistance should the renter
require it. Please ask at your local desk for the number and contact
details at the time of rental.
Cancellation Procedure Explained
Part-paid Rentals (when the booking deposit has been paid online and
the balance is due on arrival at the rental desk):
If the booking is cancelled within 7 days of the car rental booking
date and at least 48 hours before pick up time, all funds will be
reimbursed.
If the booking is cancelled outside 7 days of the car rental booking
date and at least 48 hours before the pickup time, all funds except
a cancellation fee of EUR 25.00 and the card processing fee (where
applicable), will be reimbursed.
If the booking is cancelled less than 48 hours before the pickup
time, no funds will be reimbursed.
Prepaid Rentals (when the entire rental amount has been prepaid):
If the booking is cancelled within 7 days of the car rental booking
date and at least 48 hours before pick up time, all funds will be
reimbursed.
If the booking is cancelled outside 7 days of the car rental booking
date and at least 48 hours before the pickup time, all funds except
a cancellation fee of EUR 25.00 and the card processing fee (where
applicable), will be reimbursed.
If the booking is cancelled less than 48 hours before the pickup
time, we will retain 3 days rental and the card processing fee
(where applicable).
Post-paid Rentals (when the entire rental amount is due on arrival at
the rental desk): There is no cancellation fee.
It is the responsibility of the consumer to personally cancel any
other ancillary product that they may have purchased in conjunction
(Side by side) with their vehicle reservation, i.e. LOSS DAMAGE
WAIVER EXCESS REIMBURSEMENT INSURANCE through third parties like
insurance4carhire . In the event that you cancel or amend a
credit/debit card booking CarTrawler will not be liable for any
monetary losses suffered by you as a result of a change in monetary
exchange rates between the time of your original booking and its
subsequent cancellation or amendment (as applicable).
Price Guarantee
CarTrawler has sourced the best value prices from suppliers
across the globe. CarTrawler look for the best rates so you don't have to.
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