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Making Changes to Your Booking

1. Can I amend a confirmed booking?
2. How can I add additional or extra drivers to my booking?
3. How do I amend or change a booking to change the pick-up or drop-off time?

Cancelling Your Booking

1. Do I lose my deposit if I cancel my car?

Your Voucher

1. What is a voucher and why do I need one?
2. I can't find my voucher. Could you please send the voucher again?
3. What happens if I do not take my voucher with me?

One Way Rental

1. What are cross border or territional restrictions?

Fuel

1. What is a fuel policy?

Age Restrictions

1. What are age restrictions?

Extras

1. I have booked a baby/booster for my child. Where can I see this confirmed in my booking?
2. I have booked additional drivers. Where can I see if this is confirmed in my booking?

Insurance

1. How do I reduce the excess on the vehicle? Can I take out additional insurances to reduce it?

Licence

1. What is an international driver's licence and why do I need one?
2. Do I need both parts of my British licence to rent a vehicle?

What Does the Price Include?

1. What is included in my rental?
2. What taxes are included in my rental?

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